Privacy Policy

Last updated: August 1, 2025

This Privacy Policy describes the policies and procedures of Eyefire Media, LLC (“Company,” “we,” “our,” or “us”) on the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our services, including SMS/text messaging through OpenPhone, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
Words with initial capital letters have meanings defined under the following conditions. The definitions apply whether they appear in singular or plural.

Definitions
For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.

  • Affiliate means any entity that controls, is controlled by, or is under common control with a party.

  • Company refers to Eyefire Media, LLC, 12590 Pines Blvd #260034, Pembroke Pines, FL 33027

  • Cookies are small files placed on your device by a website to store browsing information.

  • Country refers to: United States.

  • Device means any device that can access the Service, such as a computer, cellphone, or tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to our website and related services.

  • Service Provider means any third-party company or individual that processes data on behalf of the Company.

  • Usage Data refers to data collected automatically when using the Service.

  • Website refers to Eyefire Media, accessible from [insert website URL].

  • You means the individual accessing or using the Service, or the company or legal entity on whose behalf the individual is acting.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our services, we may collect:

  • Email address

  • First and last name

  • Phone number

  • Business information

  • Usage Data

Usage Data
Automatically collected when using the Service (e.g., IP address, browser type, pages visited, time/date of visit, device information).

Tracking Technologies and Cookies

We use cookies and similar tracking technologies (such as beacons, tags, and scripts) to monitor activity and store information to improve and analyze our Service. You can configure your browser to refuse cookies, but some features may not work properly.

Use of Your Personal Data

Eyefire Media, LLC may use Personal Data for:

  • Providing and maintaining our Service.

  • Managing your Account and access to the Service.

  • Communicating with you via email, phone, or SMS/text messaging.

  • Sending you updates, promotional content, or offers (with your consent, where required).

  • Responding to your requests and inquiries.

  • Improving our website, services, and customer experience.

  • Business transfers or legal compliance.

SMS Messaging Disclosures

We may use your phone number to send SMS or MMS messages, including service updates, reminders, and promotional offers.

  • Opt-In: By providing your phone number, you consent to receive text messages from us.

  • Opt-Out: You may opt out at any time by replying “STOP” to any message.

  • Help: Reply “HELP” or contact us at hello@eyefire.media for assistance.

  • Message/Data Rates: Standard carrier message and data rates may apply.

SMS Consent Protection
We will not share your SMS opt-in data, phone number, or consent with third parties for marketing or unrelated purposes. We may share your data only with vendors or providers (e.g., OpenPhone, carriers) who assist in delivering the messaging service.

Eyefire Media may disclose Personal Data and other information as follows:

  • Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

  • Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing of Personal Data

We may share your information:

  • With Service Providers to operate our Service.

  • For legal reasons, compliance, or to protect rights and safety.

  • In connection with a merger, sale, or transfer of assets.

  • With your consent.

Retention of Your Data

We retain Personal Data only as long as necessary for business, legal, or compliance purposes. Usage Data may be stored for shorter periods unless required longer for security or functionality.

Transfer of Your Data

Your information may be processed outside your state or country. By using our services, you consent to such transfers, provided adequate safeguards are in place.

Delete Your Personal Data

You may request deletion of your Personal Data by contacting us at hello@eyefire.media. We may retain certain data as required by law or for legitimate business purposes.

Security of Your Personal Data

We use commercially reasonable measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

Children’s Privacy

We do not knowingly collect data from individuals under 13. If you believe your child has provided us with personal data, please contact us so we can remove it.

Links to Third-Party Websites

Our Service may link to other sites we do not control. We are not responsible for their content or privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective once posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Eyefire Media, LLC
12590 Pines Blvd #260034, Pembroke Pines, FL 33027
Email: hello@eyefire.media
Phone: 754-812-9079